Return & Refund Policy

At Evaniza, we want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Returns

You may request a return within 30 days of receiving your order, provided the item is unused, unworn, in its original condition, and returned with its original tags and packaging.

To request a return, please contact us at contact@evaniza.com with your order number and the reason for your return. We will provide instructions on how to proceed.

Please do not send items back without contacting us first.

Eligibility for Returns

To qualify for a return, items must be:

• Unused and unworn.

• In their original condition.

• Returned with original tags and packaging, where applicable.

Items that are damaged, worn, or returned outside the eligible period may not qualify for a return, except where applicable law provides otherwise.

Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us at contact@evaniza.com with your order number and clear photos of the issue. We will review your request and help resolve it.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.

Return Shipping Costs

Customers may be responsible for return shipping costs for unwanted items. If an item is faulty, damaged, or incorrect, please contact us for assistance with the appropriate return arrangements.

Original shipping fees may not be refundable unless required by applicable law.

Exchanges

If you need a different size or item, please contact us at contact@evaniza.com. Exchanges are subject to product availability and applicable consumer rights.

Cancellations

If you wish to cancel an order, contact us as soon as possible. Orders that have already been processed or shipped may not be eligible for cancellation, but you may still have return rights under applicable law.

Contact Us

If you have any questions about returns or refunds, please contact us:

Email: contact@evaniza.com

Phone: 3182039466

We appreciate your business and thank you for shopping with Evaniza.