Privacy Policy

Last updated: October 19, 2026

At Evaniza, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase from our store.

1. Information We Collect

When you visit or shop with Evaniza, we may collect the following information:

• Personal information: Your name, billing address, shipping address, email address, and phone number.

• Order information: Products purchased, payment status, order history, and delivery details.

• Payment information: Payments are processed through third-party payment providers. We generally do not store your full payment card details.

• Device information: Your IP address, browser type, device details, and information about how you interact with our website.

• Cookies and similar technologies: Information used to support website functionality, analyse traffic, and improve your shopping experience.

2. How We Use Your Information

We may use your personal information to:

• Process and fulfil orders and payments.

• Arrange shipping and provide order updates.

• Respond to customer service enquiries.

• Manage returns, refunds, and exchanges.

• Improve our website, products, and customer experience.

• Detect and prevent fraud, security issues, and unauthorised transactions.

• Send promotional communications where permitted by law and in accordance with your preferences.

• Comply with applicable legal and regulatory obligations.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, maintain shopping cart functionality, understand website traffic, and improve performance.

Some cookies may be provided by Shopify or third-party services integrated into our store.

You can manage cookies through your browser settings and, where available, our cookie preference controls. Disabling certain cookies may affect some website features.

4. Sharing Your Information

We may share your information with trusted third parties when necessary to operate our business, including:

• Shopify: Our e-commerce platform.

• Payment providers: To securely process transactions.

• Shipping and fulfilment providers: To deliver your orders.

• Analytics and marketing providers: To understand website activity and support marketing, where applicable.

• Professional advisers and authorities: Where necessary to comply with legal obligations or protect our rights.

We do not sell your personal information in exchange for money. Any sharing or processing of personal information will be subject to applicable law.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including processing orders, providing customer support, maintaining business records, resolving disputes, and meeting legal obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

6. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information.

• Request corrections to inaccurate information.

• Request deletion of your personal information.

• Object to or restrict certain processing activities.

• Withdraw consent where processing is based on consent.

• Opt out of certain marketing communications.

• Request a copy of your information in a portable format, where applicable.

• Lodge a complaint with the relevant data protection authority.

To exercise your rights, please contact us using the details below. We may need to verify your identity before processing your request.

7. Marketing Communications

If you receive promotional emails from us, you can unsubscribe using the link provided in those emails or contact us directly.

Even if you opt out of marketing communications, we may still send essential messages relating to your orders, transactions, or customer service requests.

8. Data Security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be processed or stored in countries other than your own by Shopify and our service providers. Where required, appropriate safeguards will be used for international transfers in accordance with applicable data protection laws.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children in circumstances where parental consent is required. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external websites. We encourage you to review their privacy policies before sharing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal obligations.

Any updates will be published on this page with a revised date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Store Name: Evaniza

Email: contact@evaniza.com

Phone: 3182039466

We will review your enquiry and respond in accordance with applicable law.